We had carpet installed in our master bedroom. Nick, Clay and Nate were scheduled to come between 8:30-9 but called and said they were ready to come over earlier and were here and ready to get started by 8. Since we weren't planning on them being here that early, the room wasn't completely prepped and ready for them to work. I told Nick I needed a few more minutes to finish getting things out and he jumped in and helped with a smile. Nick, Clay, and Nate were professional, efficient, and fast workers and had the job done in half the time we expected. They were courteous and took care to check out an area of concern I had when ripping out our old carpet. They did a fantastic job and we couldn't have been happier with our carpet mart experience, from choosing our carpet to the installation. We will definitely go back here if we need carpet again!
Trevor and his installation team did an outstanding job! Professional, fast and efficient! Completely updated the look of the room and the steps! Thank you for a job well done!
I have purchased carpet from Carpet Mart since the 80's when my salesperson was Art King. It has been about 15 years since my last purchase. Seems like things now days are never as good as they used to be. But I was pleased when my salesperson, Jake greeted me as soon as I walked in with same friendly and professional service I had always received. He didn't overwhelm me with so much information I was confused. He just learned what I was looking for and provided me with great choices. Charlie came to measure the following night at my convince, not only store hours like some competitors. Then two Saturday's later (yes SATURDAY), Charlie, Nick and Mike showed up bright and early and said they would take care of everything. My husband and left for breakfast and a few errands and before we knew it we were told the house was ready. We arrived home to what felt like a new house of beautiful carpet in every room. The was house back in order with no signs of what I'm sure was a big mess. From beginning to end a great experience. Thanks Guys.
We couldn't be happier with our new LVP flooring and carpet. Everyone we worked with was professional and courteous. Mike and his installation team went out of their way to make sure we were happy with the results. Also appreciated their attention to detail when cleaning up. Highly recommend!