Customer Reviews

Friendly & Professional Team

Everyone at Carpet Mart from the receptionist to the installers were very friendly, professional and knowledgeable. The installers were great! Everything was perfect when they left. This is my second time buying from them and will definitely buy from them again.

– Janet M.

4.9 ⭐ | 600 + Google Reviews

Janet M

Professional & Friendly

Everyone at Carpet Mart from the receptionist to the installers were very friendly, professional and knowledgeable. The installers were great! Everything was perfect when they left. This is my second time buying from them and will definitely buy from them again.

Deborah K

Proud of Their Workmanship

This company and their crew did an excellent job on my carpet install. They moved all furniture with care and precision. You can tell they take pride in their workmanship. I highly recommend Alex and Devyn for your next project!

Carrie B

Above & Beyond Service

I came into the store with a small and unusual diy repair project. Bruce was so accommodating and knew exactly how to help. His customer service went above and beyond what I expected. I highly recommend Carpet Mart!

4.9 Over 608 Reviews

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On time, professional and did a good job.

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Tom Hebert

This was our second 5 star experience with Carpet Mart. They are friendly, knowledgeable, and offer excellent flooring products. From the salespeople to the estimator to the scheduler and the installers, every person we encountered was completely professional, kind and easy to work with. Our carpet was laid with attention to detail, the final product looks amazing and they cleaned up thoroughly. I would not go anywhere else in Louisville for flooring but Carpet Mart!

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Becky Peer

I worked with Christian, and he was awesome! So kind and helpful throughout the whole process while keeping in mind our goals and budget. Then John and Johnny were my installation team and they were great! They worked efficiently and went above and beyond! Our carpet looks wonderful!

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Taylee Crowley

I recently had carpet installed in 3 bedrooms by Mike, Alex and Devyn. They showed up on time, were professional, got the job done very quickly and it looks stunning. Our sales member Jocylin was also friendly and wonderful to work with! 10/10 would recommend!

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Kara Smith

Deciding on the correct flooring for our home was quite a task. Christian was extremely helpful and his patience and experience helped us make the perfect choice for our home. Michael was fantastic at installing our flooring. His professional work ethic and quality craftsmanship made the installation experience less stressful and left us with a beautiful floor. Definitely pleased with Carpet Mart from start to finish. Will use them again.

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Michael Murphy

We purchased carpet for the home we just bought. The sales process was quick and low-pressure. Our install team of Brian and Ricky did a fantastic job - no mess, no wall scuffs, the floor looks beautiful. We’ll continue to use Carpet Mart!

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Jes Chapman

I had a great experience at Carpet Mart from the time I called to set up an appointment and walked inside the showroom. Greeted with courteous and helpful for what I was looking for. The salesman Christian was very knowledgeable on carpet and flooring products and the complete purchase transaction and follow up. Highly Recommend !

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donald jamison

I am extremely happy with my carpet and installation. Everyone from the salesman to installers were professional, efficient and kind. I fully recommend them and Carpet Mart.

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Ima Johns

I’ll be back! Jocilyn is amazing! She helped me select the perfect product in my price range, all while accommodating me with my 2 year old grandson! She was very professional, and even sent pictures of options prior to meeting with me to expedite the process!

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Leigh Ann Stewart

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